Frequently Asked Questions

Frequently Asked Questions for Minicab Muswell Hill

Yes, we do! The Quotes price is what you pay however you may be charged extra if you ordered the wrong vehicle type (due to excessive luggage for example) or excessive waiting time at a Airport Pick Up (due to expensive parking costs). If you are unsure what vehicle type you need, please speak to our support team to avoid disappointment.

No, you can pay by cash at the en of your journey to the driver or by card over the phone.

No, you can call our bookings and support team on 0208 528 3120 and book over the phone if you find that easier.

We dont charge extra on festive season, but we recommend booking early to avoid disappointment.

Yes we will! Our office is open ans staffed 24 hours a day – 7 days a week including all public holidays as well as Christmas and New Years Day and we have different teams to allow us to serve our customer 24 hours a day.

We monitor flights from all London Airports 24 hours a day and will only send the driver to the terminal once your flight as landed. If your flight is early or late, we will know. If your flight is diverted, we will send a car to the new destination airport.

If you miss your flight or its cancelled please call us and let our controller know and we will not send the driver - there will be charges if you let us know in a timely manner.

If your flight is diverted please call us on +44 (0)20 8888 1234 as soon as possible and we will try to send a driver to the diverted airport or we will cancel the booking depending upon the situation.

In most terminals the minicab driver will be in front of the airport information desk. If you are unable to locate him, please call us or the minicab driver may also call you on the phone number provided during the booking process.

Our Services are for the whole vehicle and not per person. It is a private vehicle for you only. The vehicle will take you directly to your destination unless you've booked your cab with a stop(s) on the way.

Yes, you can get one from your minicab driver or have one e-mailed to you.

Need help?

If you need more information or want to place a booking via the phone, please call us on:

0208 528 3120